Last updated: February 2026
Welcome to Sotota Shop BD.
Your privacy is very important to us, and this Privacy Policy document explains how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website.
Website: https://sototashopbd.com
Contact Email: hellosototashopbd@gmail.com
1. Information We Collect
When you visit or place an order on our website, we may collect the following information:
Full Name
Phone Number
Email Address
Shipping & Billing Address
Order details and purchase history
IP address, browser type, and device information
Any information you voluntarily provide via forms, email, or contact pages
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Contact you regarding orders, support, or important updates
Improve our products, services, and website experience
Respond to customer inquiries and support requests
Send promotional or informational emails (only if you choose to receive them)
Prevent fraud, unauthorized transactions, and misuse
3. Cookies & Tracking Technologies
Sotota Shop BD uses cookies and similar technologies to:
Remember your preferences
Improve website functionality and performance
Analyze website traffic and user behavior
You can choose to disable cookies through your browser settings. Disabling cookies may affect some website features.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
However, we may share information with trusted third parties only when necessary to:
Deliver products (courier or delivery services)
Process payments securely
Comply with legal obligations or law enforcement requests
All third-party partners are required to keep your information confidential.
5. Payment Information Security
All payment transactions are processed through secure payment gateways.
We do not store your debit/credit card details or sensitive payment information on our servers.
6. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal data from:
Unauthorized access
Data misuse
Loss or alteration
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your information
Withdraw consent for marketing communications
To exercise these rights, please contact us at hellosototashopbd@gmail.com.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.
9. Children’s Information
Sotota Shop BD does not knowingly collect personal information from children under the age of 13.
If you believe your child has provided personal data on our website, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: hellosototashopbd@gmail.com
🌐 Website: https://sototashopbd.com